Oct. 21, 2024
quote:Originally posted by pumkinut:
The primary distinction between a major MSO providing VoIP service and a company like Vonage is that if you call another subscriber on the same cable service, the call does not traverse the public internet. Instead, it remains entirely on the provider's internal network. This is also true for calls to individuals not subscribed to the same provider; the call stays within the cable company's network until it reaches the PSTN switch and continues via traditional copper lines. For example, with Comcast, all VoIP calls are transmitted over our fiber network through numerous 10GigE DWDM links across the country via our backbone. Should a call exit the network, it will be routed through soft switches, then connect to the copper from that point onward.
Companies often promote this as a significant advantage, claiming that calls sent over the internet are more susceptible to service disruptions. While this is somewhat valid, it can also be misleading. Anyone involved in planning network operations for a large cable company would likely dismiss the notion that there are no over-subscribed fiber nodes. Weak points will always exist in the system, albeit at varying locations along the way.
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Comparison
Read in 3 minutesAre you contemplating the choice between a VoIP system and a digital system for your workplace? There are numerous differences you need to assess, but there’s no need to feel overwhelmed. At Ashby Communications, we are committed to guiding you in making the right communication decisions for your business. Continue reading to discover what you need to know about the distinctions between VoIP and digital business systems.
The fundamental differences between VoIP and digital business systems lie in their operational mechanisms and locations. For example, Voice over Internet Protocol (VoIP) services necessitate a robust internet connection to ensure high-quality calls and are typically hosted off-site within cloud-based services, where they are regularly maintained and repaired.
In contrast, digital phones can reliably make calls even when the internet connection is unavailable. They can either function as part of an on-premise system or be integrated into a hybrid system located on-site. While these are the essential differences, further distinctions exist between VoIP and digital systems that should be evaluated before selecting one for your organization.
A VoIP system is generally more economical than a digital one, as it requires no additional hardware other than the phones themselves. VoIP also eliminates long-distance fees and lowers monthly operating expenses. Digital phones, on the other hand, necessitate physical wiring and hardware installation, leading to higher upfront costs. However, if you utilize existing analog (landline) wiring, you might reduce expenses with a digital system.
Contact us to discuss your requirements for voip or digital systems. Our knowledgeable sales team can assist you in identifying the options that best fit your needs.
Digital and VoIP systems exhibit different power consumption requirements. Digital phones only require power from the cables connecting them to the system. Conversely, VoIP systems must connect to an AC power source to supply power to the phones and sustain their signal strength.
VoIP systems require significantly less wiring than digital systems. VoIP phones can utilize the same cable connecting a PC to the Local Area Network (LAN), minimizing wiring at your desk. In contrast, digital phones demand both voice and data cables.
The call quality may depend on the hardware in use, but digital phone quality tends to be more dependable. Since digital phones utilize physical wiring, they are capable of making clear calls consistently. Although VoIP technology can deliver high-quality calls as well, its performance is contingent on the strength of your internet connection.
Bandwidth refers to the volume of data that can be transmitted over the internet over a specified period. Your available bandwidth will influence how effectively your VoIP system functions, with larger bandwidth resulting in improved technology reliability. On the other hand, digital phones do not necessitate any investment in bandwidth since they operate independently of the internet.
Unlike digital phones, which confine employees to their desks, VoIP enables your staff to make calls from anywhere. VoIP systems are also easily relocatable, requiring only the unplugging of the phones and reconnecting them at the new location. Relocating a digital system involves more complexity, necessitating the movement of all hardware and wiring. Nonetheless, implementing structured cabling can simplify the process considerably.
Digital systems require on-site maintenance, which may lead to prolonged downtime while waiting for a technician's availability. Conversely, VoIP systems entail minimal maintenance compared to their digital counterparts. Typically, your VoIP provider will oversee system maintenance remotely. For example, at Ashby Communications, we host your system in a secure data center for 24/7 monitoring and guaranteed uptime.
Are you interested in a VoIP or digital system for your organization? At Ashby Communications in Roseville, we offer cost-effective and reliable systems for businesses in the Greater Sacramento area. We can assist you in comparing digital vs. VoIP systems and determining the optimal solution for your business. Contact us now to speak with a representative regarding your options.
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